Temporary Metadata Operations Assistant
Job Description
REQUIREMENTS
- High school diploma or equivalent required; associate or bachelor’s degree preferred but not required.
- Strong attention to detail with a demonstrated ability to maintain accuracy when working with data and repetitive tasks.
- Strong organizational and time-management skills, with the ability to manage multiple assignments and deadlines.
- Comfortable working with computers, databases, spreadsheets, and other business systems.
- Basic proficiency with Microsoft Excel and other Microsoft Office applications.
- Ability and willingness to learn new systems, tools, and processes quickly.
- Strong problem-solving skills and the ability to identify discrepancies and ask appropriate questions.
- Clear written and verbal communication skills.
- Ability to follow established processes and instructions while working independently.
- Collaborative mindset and willingness to provide support across the team as priorities shift.
- Dependable, adaptable, and comfortable working in a deadline-driven environment.
- Previous experience with data entry, administrative support, databases, or digital content is a plus, but not required.
- Experience with publishing, metadata, audiobooks, or FileMaker is helpful, but not required.
RESPONSIBILITES
- Provide day-to-day operational support to the Metadata Supervisor and broader Metadata team.
- Serve as a key support resource for digital metadata, ensuring information is accurate, complete, and delivered on schedule.
- Create, update, review, and maintain product metadata across internal systems and partner platforms as needed.
- Manage routine metadata tasks, including data entry, updates, quality checks, and data cleanup.
- Monitor metadata for accuracy and completeness, identifying and helping resolve discrepancies or missing information.
- Provide FileMaker support, including data entry, maintenance, reporting, and routine troubleshooting.
- Track assigned tasks, priorities, and deadlines to ensure work is completed accurately and on time.
- Assist with troubleshooting metadata and system-related issues, escalating more complex problems when appropriate.
- Collaborate with team members and internal partners to answer questions and resolve metadata issues.
- Provide additional coverage and support during periods of high volume or shifting team priorities.
- Assist with special projects and other metadata initiatives as assigned.
- Help document and maintain team processes and workflows to support consistency and efficiency.
Are you interested in this position?
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