Talent Operations Associate

Job Description

REQUIREMENTS

• 2+ years of experience in recruiting coordination, recruiting operations, talent acquisition, sourcing, or a similarly fast-moving people or customer operations environment.
• Experience owning complex interview scheduling and candidate communication, with the ability to manage a lot of moving pieces without letting details fall through the cracks.
• A high-ownership mentality. You’re comfortable figuring out what needs to happen next rather than waiting for every step to be assigned.
• Strong candidate and customer instincts. You care about how people experience the process and communicate proactively when something changes.
• The confidence to respectfully push for decisions, feedback, or availability when something is at risk of stalling.
• Experience working in Greenhouse ATS and similar recruiting workflows.
• An interest in sourcing and the ability to learn how to translate a role intake into a target candidate profile. Experience with LinkedIn Recruiter, Boolean search, referrals, or other sourcing channels is strongly preferred.
• A builder mindset. You notice repetitive work and broken processes and naturally start thinking about how they could be simplified, automated, or eliminated.
• Comfort experimenting with AI and automation tools while applying good judgment and validating the output.
• Strong written and verbal communication skills and the ability to build relationships with candidates, peers, hiring managers, interviewers, and company leaders.
• The ability to operate in ambiguity, juggle changing priorities, and keep moving without needing a perfectly defined playbook.
• Experience expanding beyond traditional coordination into sourcing, recruiting programs, analytics, ATS/process ownership, interviewer enablement, or onboarding is a strong plus.
• A degree or a compelling story. We care much more about what you’ve done, how you operate, and what you’re capable of learning.

RESPONSIBILITES

• Own interview coordination end to end, including complex panels and cross-time-zone scheduling, while keeping candidates moving through the process with urgency.
• Own candidate communication throughout the interview lifecycle, including scheduling, preparation, reschedules, follow-up, offer-stage coordination, and preboarding touchpoints.
• Partner proactively with recruiters, hiring managers, and interviewers to secure availability, solve scheduling constraints, and prevent candidates from unnecessarily sitting in process.
• Keep Greenhouse and our recruiting workflows clean and actionable, including candidate records, interview plans, scorecards, approvals, stage movement, and reporting.
• Flex into sourcing for priority roles by translating intake criteria into target profiles, building searches, identifying strong talent, and creating thoughtful outreach.
• Build enough fluency in our client, cybersecurity, and our talent bar to understand why someone is a strong candidate beyond simply matching keywords on a resume.
• As you grow, support initial candidate qualification and selected recruiter screens, providing clear and evidence-based recommendations back to the hiring team.
• Help coordinate offers, background checks, pre-employment requirements, and clean handoffs into onboarding.
• Partner with our onboarding and Employee Experience teams when additional support is needed to make sure new hires know what to expect and arrive ready for day one.
• Identify friction across our recruiting process and help build better templates, workflows, automations, AI-assisted tools, interviewer resources, and repeatable programs that make hiring easier and more scalable.

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