Senior Product Manager

Job Description

REQUIREMENTS

• Bachelor’s degree preferred.
• 5 years of experience in third-party casualty claims administration or related casualty claims solutions.
• Experience leading cross-functional initiatives and influencing outcomes across diverse stakeholder groups.
• Strong analytical, communication, and relationship-building skills.
• Experience engaging with clients, customers, or external stakeholders in a professional setting.
• Ability to translate complex business challenges into actionable product recommendations.

Preferred

• Product management, product ownership, or similar experience.
• Experience working with third-party casualty claims technology platforms or solutions.
• Experience developing, enhancing, or modernizing business and technology solutions.
• Familiarity with Agile product development methodologies.
• Experience presenting to clients in both small-group and large audience settings.
• Demonstrated ability to translate client and market needs into scalable solution capabilities.

RESPONSIBILITES

• Contribute to product strategy, roadmap development, and prioritization for 3rd Party Solutions.
• Partner with internal stakeholders to identify customer needs, market opportunities, and business priorities.
• Drive enhancements to existing solutions and support development of future capabilities.
• Define and refine business requirements and collaborate with Engineering to deliver high-value solutions.
• Gather and leverage customer feedback, operational insights, and market trends to inform product decisions.
• Support alignment across Product, Engineering, Sales, Client Success, Finance, and Strategy teams.
• Participate in client-facing engagements, including customer meetings, onsite visits, presentations, and industry events.
• Communicate solution capabilities, roadmap direction, and business value to both internal and external audiences.

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