Remote Automotive Service BDC Agent

Job Description

REQUIREMENTS

• High School Diploma (Associate’s Degree is a plus)
• Friendly, professional phone demeanor
• Ability to work rotating weekends
• Strong multitasking abilities (working with multiple software programs concurrently)
• Self-motivated with a team-oriented mindset
• Professional work ethic with proven conversion success
• Experience in dealerships or appointment setting is a plus

RESPONSIBILITIES

• Handling inbound appointment, advisor, and dealership requests
• Coordinating and scheduling service appointments
• Preselling additional services (e.g., oil changes, tire rotations) based on customer vehicle details
• Managing and documenting customer interactions in CRM systems
• Communicating clearly and accurately through written messages when required
• Performing other duties as assigned

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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