Patient Care Coordinator

Job Description

REQUIREMENTS

• Proven experience working in a medical or dental office setting with familiarity in medical office procedures.
• Strong knowledge of medical terminology relevant to dental and sleep apnea treatments.
• Experience providing medical administrative support including scheduling, record keeping, and insurance coordination.
• Excellent organizational skills with the ability to multitask efficiently in a busy clinical environment.
• Prior experience in dental office settings is highly desirable.
• Effective communication skills to interact empathetically with patients and team members.
• Proficiency in office software applications such as electronic health records (EHR) systems and scheduling tools.

RESPONSIBILITIES

• Greet patients warmly and assist with appointment scheduling and confirmations to optimize daily clinic flow.
• Collect and verify patient information, ensuring accuracy of medical records and insurance details.
• Communicate effectively with patients regarding treatment plans, insurance coverage, and follow-up instructions.
• Coordinate with healthcare providers to facilitate timely patient care and document all interactions accurately.
• Manage administrative tasks such as filing, data entry, and maintaining organized patient records.
• Support billing processes by verifying insurance information and assisting with claim submissions when necessary.
• Maintain a professional, welcoming environment that promotes patient comfort and trust.

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