HIM Representative

Job Description

REQUIREMENTS

• Strong customer service orientation.
• Good written and verbal communication skills.
• Basic problem-solving and organizational abilities.
• Ability to work independently and as part of a team.
• Authorized to work for any employer in the United States.
• Able to pass a background check.
• Solid proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, SharePoint, Outlook).
• Comfortable with ambiguity and able to adapt quickly in a fast-moving, high-expectation environment.
• Highly organized and resourceful—with a polished, service-oriented presence and sound judgment.
• Local boots-on-the-ground in our office in Orlando, FL
• Internship or coursework related to Medicaid, Medicare, or commercial insurance-preferred not required.
• Exposure to hospital systems or healthcare operations- preferred not required.

RESPONSIBILITIES

• Assist with organizing and maintaining health information records in compliance with company and client standards.
• Support team members in completing time-sensitive tasks related to patient enrollment and recovery.
• Communicate professionally with clients, patients, and team members to resolve basic questions and concerns.
• Help ensure operational workflows are efficient and effective.
• Participate in training and skill-building sessions to increase your knowledge of HIM and revenue cycle management.
• Adhere to company policies, procedures, and standards.
• Perform other duties as assigned by Supervisors.

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