Inside Sales Representative

Job Description

REQUIREMENTS

• Minimum high school diploma or equivalent.
• Self-starter with strong organizational and time management skills, self-directed and able to handle multiple priorities with demanding timeframes.
• Excellent verbal and written communication skills, presentation, and problem-solving skills.
• Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment.
• Good interpersonal skills and a team player.
• Proven inside sales experience.
• Strong phone presence and experience in sales presentations and persuasion.
• Experience working with Salesforce.com or similar CRM, POS or any customer data program.
• Track record of over-achieving quota.
• Demonstrated ability to use discretion, make sound decisions, and maintain confidentiality.
• Willingness and ability to work flexible hours
• Proficient in MS Office, modern communication tools for virtual teams (i.e., MS Teams)

RESPONSIBILITIES

• Actively work sales leads originating through website, direct marketing & advertising flights.
• Oversees customer contacts in phone/email/text and Chat to convert leads to a sale (installation of a ClearCaptions product or service).
• Nurtures potential customers within a CRM, tracks contacts closure rates and all data related to a sale.
• Manages own caseloads associated with lead generation, lead to sale conversion.
• Works directly with marketing to understand current and future marketing initiatives while ensuring all standard sales lead processes are followed.
• Close sales and achieve monthly quotas.
• Other duties as assigned.

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