Customer Service/Move Coordinator

Job Description

REQUIREMENTS

• Prior customer service in the moving industry
• Excellent communication skills
• Ability to remain calm and professional in stressful situations
• Strong problem-solving skills
• Proficient in using customer service software and platforms preferred

RESPONSIBILITIES

• Manage incoming customer inquiries via phone, email, and online chat
• Provide accurate and timely information to customers
• Resolve customer complaints or issues with patience and empathy
• Escalate complex issues to the appropriate team members
• Maintain detailed records of customer interactions and transactions
• Identify and implement process improvements to enhance customer satisfaction
• Register orders and update orders

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

#CrossChannelJobs #JobSearch
#CareerOpportunities #HiringNow
#Employment #JobOpenings
#JobSeekers
#FacebookLinkedIn