Associate, Digital Workplace Support

May 19, 2026
Application ends: August 17, 2026

Job Description

REQUIREMENTS

  • 2+ years of SharePoint Online (modern) and Microsoft 365 experience
  • Understanding of content organization, usability, or digital tools (SharePoint experience a plus)
  • Experience with digital workplace tools, collaboration platforms, and/or intranet design
  • Strong attention to detail and ability to follow established processes and guidelines
  • Clear communication skills and willingness to collaborate with team members across departments
  • Ability to learn new tools and systems with guidance
  • Experience supporting or assisting with tool adoption, training, or documentation is a plus
  • Familiarity with tools such as Zoom, Box, or similar platforms is helpful
  • Exposure to Power Platform (Power Automate, Power Apps) is a plus but not required

RESPONSIBILITIES

  • Manage the maintenance of the SharePoint-based “front door” (intranet/home experience), including updates to structure, navigation, and content
  • Assist in building and updating modern SharePoint sites and pages to improve clarity, usability, and accessibility
  • Maintain permissions, metadata, and document libraries under guidance from senior team members
  • Maintain modern SharePoint sites and pages that prioritize clarity, findability, and usability
  • Follow established standards for content organization, naming conventions, and page design
  • Partner with departments to help publish and organize communications and resources on the intranet
  • Support adoption of collaboration tools (e.g., SharePoint, Box, Zoom, Tango) by assisting with basic user questions and troubleshooting
  • Help develop and maintain training materials, guides, and self-service resources
  • Participate in testing and supporting SharePoint migration and modernization efforts
  • A commitment to SHP’s vision and values.
  • Perform other duties as assigned based on organizational needs

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