Associate, Digital Workplace Support
Job Description
REQUIREMENTS
- 2+ years of SharePoint Online (modern) and Microsoft 365 experience
- Understanding of content organization, usability, or digital tools (SharePoint experience a plus)
- Experience with digital workplace tools, collaboration platforms, and/or intranet design
- Strong attention to detail and ability to follow established processes and guidelines
- Clear communication skills and willingness to collaborate with team members across departments
- Ability to learn new tools and systems with guidance
- Experience supporting or assisting with tool adoption, training, or documentation is a plus
- Familiarity with tools such as Zoom, Box, or similar platforms is helpful
- Exposure to Power Platform (Power Automate, Power Apps) is a plus but not required
RESPONSIBILITIES
- Manage the maintenance of the SharePoint-based “front door” (intranet/home experience), including updates to structure, navigation, and content
- Assist in building and updating modern SharePoint sites and pages to improve clarity, usability, and accessibility
- Maintain permissions, metadata, and document libraries under guidance from senior team members
- Maintain modern SharePoint sites and pages that prioritize clarity, findability, and usability
- Follow established standards for content organization, naming conventions, and page design
- Partner with departments to help publish and organize communications and resources on the intranet
- Support adoption of collaboration tools (e.g., SharePoint, Box, Zoom, Tango) by assisting with basic user questions and troubleshooting
- Help develop and maintain training materials, guides, and self-service resources
- Participate in testing and supporting SharePoint migration and modernization efforts
- A commitment to SHP’s vision and values.
- Perform other duties as assigned based on organizational needs
Are you interested in this position?
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