Area Manager

Manager

Remote

August 27, 2026

Application ends: November 24, 2026

REQUIREMENTS

Bachelor’s degree or experience in relevant field
5+ years of experience in program operations, management, or a related leadership role
Strong organizational and leadership skills, with experience managing and leading a team
Demonstrated ability to build, lead, and document operational systems and processes while implementing and revising existing ones
Knowledge of program evaluation, KPI frameworks, budget management and discipline
Proficiency in Microsoft Office, project management software (Asana and Ninety), and HRIS/scheduling tools (Paycor, Deputy, or equivalent)
Experience in a dynamic, fast-paced environment – ideally in youth development, education, community programs, or sports/enrichment
Passion for youth development and a deep commitment to HPA’s mission to serve 100,000 youth by 2030
Must be available occasionally on Saturdays and able to travel locally; valid driver’s license required

RESPONSIBILITES

Lead & Develop Teams: Manage and support Program Operations team members through coaching, accountability, performance management, and professional development.
Drive Program Excellence: Oversee program lifecycles including onboarding, training, activation, evaluation, and stakeholder feedback to ensure consistent, high-quality delivery.
Build & Improve Systems: Support process documentation, operational systems development, and continuous improvement initiatives that create scalable and sustainable operations.
Own KPI Performance: Monitor departmental metrics, analyze operational data, identify trends, and implement strategies that improve program performance, staffing efficiency, and organizational outcomes.
Manage Operational Resources: Oversee budget adherence, labor cost management, procurement, inventory, and vendor relationships to maximize efficiency and effectiveness.
Partner Cross-Functionally: Collaborate with Human Resources, Marketing, Growth, Finance, and Regional teams to align operational needs, staffing plans, onboarding, and organizational initiatives.
Champion Culture & Values: Foster a positive, accountable, and values-driven environment that supports employee engagement, retention, recognition, and professional growth.