Virtual Associate

Associate

Remote

July 10, 2026

Application ends: October 8, 2026

REQUIREMENTS

Minimum 2-year retail or customer service experience
Ability to commit to at least three shifts in a week, including one weekend shift
Need to have a working Mac laptop
Superior communication and customer service skills
Friendly and professional phone etiquette
Initiate tasks and perform duties with confidence and without direction
Ability to multi-task and prioritize in a fast-paced environment
Great organizational skills and attention to detail
Passion for fitness and wellness
Ability to work a flexible schedule including early morning hours, weekends and some holidays and nights.

RESPONSIBILITIES

Provide the highest level of hospitality and customer service to all guests
Create zoom links & post class schedule on Mariana Tek
Sign onto class 15 minutes prior to class start time
Work as a cohesive team with all members of the studio staff, resolve any conflicts that come up directly and swiftly
Willingness to flex in all areas with the goal of creating a best-in-class experience for all Pvolve clients
Quickly and efficiently facilitate class check-in
Assist the Studio Manager in general day-to-day operations of the studio and provide timely feedback on all studio issues
Resolve guest’s concerns with the highest level of customer service
Maintain product knowledge
Mandatory attendance to all staff meetings. If VA cannot attend, must follow up with Studio Manager to receive all information.
Assist with Corporate team initiatives that interact with the Studio and require additional hands-on deck
Always remain open to feedback and implementing that feedback in a timely manner
Reply to all emails in a timely manner
Willingness to perform all other duties as assigned by Studio Manager and any projects as needed.
Remain positive and create an environment that is inviting and ideal for guests.