Associate Analyst, Business License

Associate

Remote

July 14, 2026

Application ends: October 12, 2026

REQUIREMENTS

High school diploma or equivalent required; Associate degree or higher preferred
Strong organizational skills and ability to complete high volume of work in a timely and highly accurate manner
Ability to apply professional knowledge to carry out assignments with limited supervision
Proficient in Microsoft Excel and Word
Ability to learn tax compliance software quickly (LicenseHQ, MS Dynamics, PTCA)
Excellent verbal and written communication skills
Ability to work collaboratively on a team
Ability to work overtime as required; overtime is expected to be an average of 5-10 hours per week during the months of December – April *Overtime is never guaranteed and is based upon client work-load

RESPONSIBILITIES

Manage business license renewals and reporting for assigned clients with low complexity
Ensure all client license renewals and new registrations are filed in a timely manner
Responsible for accurate business license data entry into all departmental systems
Submit and process client data requests necessary for processing and filing license renewals
Investigate, document, and resolve all issues for licenses that haven’t been received within 30 days of submission
Research jurisdictional licensing requirements for new client locations
Prepare and process client funding requests for license renewal approval
Prepare bank reconciliations for client accounts and follow up on all discrepancies and checks that remain outstanding after 60 days
Assist other Analysts with missing renewals and license follow-up calls when needed
Assist Business License Assistants during heavy filing season with scanning, uploading, and file management
Work directly with clients on data gathering, issue resolution, and jurisdictional issues daily
Assist Supervisors and Managers with any special client projects
Perform other duties as assigned