Virtual Assistant

Job Description

REQUIREMENTS

• Proven experience as a Virtual Assistant or in a similar administrative role, preferably in retail or firearms-related industries.
• Exceptional written and verbal communication skills.
• Strong organizational and multitasking abilities with attention to detail.
• Familiarity with CRM systems and proficiency in Microsoft Office or Google Workspace.
• Ability to handle sensitive information confidentially and with integrity.
• Knowledge or willingness to learn federal, state, and local firearm compliance regulations.
• Self-motivated, reliable, and capable of working independently in a remote environment.

RESPONSIBILITIES

• Manage and respond to customer inquiries via email, chat, and phone promptly and professionally.
• Assist in processing orders and coordinating with shipping and inventory departments.
• Maintain accurate records of customer interactions, transactions, and feedback in the CRM system.
• Support compliance efforts by helping ensure all customer information and transactions follow federal, state, and local firearm regulations.
• Coordinate internal communications and scheduling to support remote and on-site staff.
• Prepare and distribute customer newsletters, promotional materials, and education content.
• Assist with data entry, reporting, and other administrative tasks as needed to support daily operations.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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