Training Specialist

Job Description

REQUIREMENTS

• Bachelor’s degree in Education, Training and Development, Human Resources, Human Services, Organizational Development, or a related field; or an equivalent combination of education and experience.
• Previous experience as a Training Specialist, Training Coordinator, Corporate Trainer, Training Facilitator, or similar role preferred.
• Experience planning, coordinating, and facilitating multiple employee or corporate training programs.
• Experience using Learning Management Systems (LMS) and web-based training platforms.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Excellent organizational, presentation, and communication skills.
• Strong ability to manage multiple priorities while meeting deadlines.
• Experience with e-learning platforms and virtual training technologies preferred.
• Current or ability to obtain instructor certifications in First Aid/CPR, Crisis Prevention Intervention (CPI), and other agency-designated training programs preferred.
• Valid North Carolina driver’s license (or ability to obtain upon hire).
• Driving record that meets the agency’s motor vehicle insurance eligibility requirements.
• Current automobile liability insurance and access to a reliable personal vehicle for business travel.

RESPONSIBILITIES

• Plan, coordinate, and facilitate instructor-led and virtual employee training programs.
• Deliver agency-required training, including First Aid/CPR, Crisis Prevention Intervention (CPI), Electronic Health Record (EHR/Welligent), new employee orientation, and other designated courses.
• Coordinate all aspects of training logistics, including scheduling, registration, materials, classroom setup, equipment, and participant communication.
• Utilize adult learning principles and engaging instructional techniques to enhance employee learning and retention.
• Maintain accurate employee training records in the Relias Learning Management System (LMS).
• Upload training certificates, verify completion of internal and external courses, and ensure documentation is current.
• Generate quarterly compliance reports, annual training summaries, and other training metrics for leadership.
• Audit employee training records to ensure compliance with agency policies, licensing standards, accreditation requirements, and regulatory guidelines.
• Monitor mandatory training completion and communicate compliance status with supervisors and leadership.
• Collaborate with department leaders to assess organizational training needs and recommend learning solutions.
• Assist with the development, revision, and continuous improvement of training curriculum and educational materials.
• Evaluate training effectiveness through participant feedback, assessments, and performance outcomes.
• Maintain current instructor certifications and remain knowledgeable of best practices in adult learning and workforce development.
• Travel regularly to agency locations to provide onsite training and support.

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