Social Media Assistant

June 5, 2026
Application ends: September 3, 2026

Job Description

REQUIREMENTS

  • Previous experience in a social media, digital marketing, or content-focused role.
  • Strong understanding of major social media platforms and current social media trends.
  • Highly creative with a passion for fashion, culture, and digital content.
  • Excellent organisational skills with the ability to manage multiple tasks in a fast-paced environment.
  • Strong attention to detail and ability to work accurately under deadlines.
  • Comfortable using social media scheduling and reporting tools, as well as native platform analytics.
  • Basic editing skills across short-form video content, Reels, TikTok, and mobile editing apps.
  • A proactive self-starter who is eager to learn and contribute fresh ideas.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively across teams.
  • Positive, enthusiastic, and passionate about building engaging online communities.
  • Experience within fashion, beauty, lifestyle, or e-commerce brands is desirable but not essential.

RESPONSIBILITIES

  • Support the delivery of the brand’s social media strategy across key platforms including Instagram, TikTok, Facebook, Pinterest and YouTube.
  • Assist with the planning, scheduling, and publishing of content across all social channels, ensuring content is delivered on time and aligned with campaign objectives.
  • Help execute social-first campaign activity, supporting the rollout of campaigns across multiple platforms in line with the wider brand and marketing strategy.
  • Monitor social media channels daily, engaging with the community and escalating customer queries where appropriate.
  • Assist with social listening, identifying relevant trends, cultural moments, and audience insights to help inform content creation and strategy.
  • Support the creation of reactive, trend-led content, helping the team respond quickly to emerging opportunities and conversations.
  • Monitor and report on social media performance using platform insights and analytics tools, highlighting key learnings and opportunities for optimisation.
  • Conduct competitor and industry research, keeping the team informed of platform updates, emerging trends, and best practices.
  • Assist in driving follower growth, engagement, and brand awareness through creative content ideas and community-focused activity.
  • Support the Outreach team by helping to manage and organise UGC content, ensuring content pillars and campaign requirements are met.
  • Work closely with the Brand, PR, Creative, and Marketing teams to support the creation and delivery of social-first content.
  • Help maintain a consistent brand tone of voice across all social channels, ensuring all content aligns with brand guidelines.
  • Support the coordination of content shoots, influencer content, and campaign assets where required.
  • Assist with administrative tasks including content calendars, asset management, reporting, and campaign tracking.

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