SIU Social Media Analyst

Job Description

REQUIREMENTS

• Familiarity with Windows OS, proficiency in Microsoft Word, Excel, PowerPoint, and other software applications.
• Candidate should have basic knowledge of claims handling and the investigative process.
• Proficiency with social media and internet research is preferred.
• Prior claim handling or SIU experience preferred
• College degree preferred.
• Proficient with technology, internet-based search engines and social media.

RESPONSIBILITIES

• Conduct in-depth internet searches, review and analyze incoming referral information, and coordinate requests from the field. Must remain current with popular and emerging internet/social media sites. The Analyst will summarize results/findings and provide written feedback.
• Conduct cyber research, including social media profiles, blogs, and posts. Conduct searches in ISO, Decision Net, Class, and Select Plus to add valuable background and investigative information to the referral.
• Identify, investigate, and secure all information in accordance with Selective guidelines, the host site’s guidelines, and prevailing law.
• Conduct state and country database checks and be able to work with all state, national, and industry fraud reporting agencies.
• Assess and assist with coordinating additional investigations, including SIU referrals, surveillance, etc.
• Assist in developing, updating, and maintaining databases consistent with industry and company best practices.

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