Senior Analyst

Job Description

REQUIREMENTS

• Bachelor’s degree in business, finance, statistics, analytics, or a related field
• 3–5+ years of experience in workforce analytics or labor planning, including data analysis, forecasting, and staffing model development

• Proven expertise in data analysis, statistical modeling, and forecasting techniques

• Proficiency in analytical tools and technologies, including Excel (advanced functions), SQL, Python, R, or similar data analysis tools

• Experience with data visualization platforms (e.g. PowerBI) and building dashboards for operational leadership

• Experience developing workforce forecasts, staffing models, labor standards, and productivity metrics

• Strong business acumen and ability to translate data insights into actionable business strategies

• Excellent communication skills with the ability to present complex information in a clear and concise manner

• Detail-oriented, organized, able to work independently, and able to manage multiple priorities in a fast-paced environment

• Experience with workforce management systems, particularly Legion (preferred), as well as platforms such as Kronos/UKG, Workday, or Zebra/Reflexis

RESPONSIBILITES

• Data Analysis & Insights:Conduct advanced analysis of workforce and labor data, including center-level labor performance, staffing patterns, employee trends, and labor cost drivers to identify risks, opportunities, and actionable insights

• Forecasting & Labor Planning:Develop and refine forecasting models and staffing plans using historical performance, demand trends, and business projections to ensure optimal labor allocation across centers

• Cross-Functional Partnership:Collaborate with Operations, Finance, HR, and other partners to evaluate and improve scheduling practices, staffing strategies, and labor deployment in support of organizational goals

• Workforce Strategy & Optimization:Translate analytical findings into clear recommendations and strategic initiatives; partner with leadership to design and implement solutions that enhance labor efficiency, operational effectiveness, and cost management

• Reporting & Visualization:Build and maintain high-quality dashboards, reports, and presentations that clearly communicate labor performance, trends, and strategic insights to stakeholders at all levels

• Workforce Management Tools & Processes:Own core workforce management processes, including setting center-level labor-hour targets and managing the scheduling system and tools that deliver labor guidance to field leaders

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