Scheduling Clerk / Administrative Assistant

Job Description

REQUIREMENTS

• Proven experience in office administration or clerical roles with strong organizational skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
• Excellent computer literacy with the ability to learn new software quickly.
• Strong typing skills with attention to detail for data entry and proofreading tasks.
• Experience with multi-line phone systems, front desk operations, and customer service excellence.
• Bilingual abilities are highly preferred to serve diverse client needs effectively.
• Knowledge of office management procedures including filing systems, calendar management, and basic bookkeeping (QuickBooks experience is a plus).
• Exceptional time management skills to prioritize tasks efficiently in a busy environment.

RESPONSIBILITIES

• Manage and coordinate appointment scheduling using calendar management tools and software.
• Operate phone systems to answer inquiries, direct calls efficiently, and handle incoming correspondence.
• Maintain accurate records through data entry, filing, proofreading, and document management using Microsoft Office and Google Workspace.
• Assist with clerical duties including typing reports, proofreading documents, and managing incoming/outgoing mail.
• Provide customer support by addressing inquiries promptly and courteously via phone or in person while maintaining excellent phone etiquette.

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