Sales Operations Administrator

Job Description

REQUIREMENTS

• Strong attention to detail with the ability to identify subtle errors
• Comfortable working in Salesforce or similar CRM systems
• Quick to learn new SaaS tools and workflows
• Able to navigate ambiguity and make sound decisions in non-standard situations
• Confident and respectful when following up with internal teams and external stakeholders
• Capable of independently managing a high-volume workload in a remote environment

RESPONSIBILITIES

• Review quotes and purchase orders for accuracy and completeness
• Ensure alignment with internal policies and customer requirements
• Monitor the shared Orders inbox on an hourly basis
• Prioritize requests based on urgency and ensure timely processing
• Proactively retrieve time-sensitive purchase orders
• Coordinate with Sales Representatives and customer Accounts Payable teams
• Identify missing information or inconsistencies in Salesforce
• Partner with Sales, Legal, and Finance to resolve issues quickly
• Maintain accurate and up-to-date deal records in Salesforce
• Ensure all finalized agreements are properly documented

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