Remote VA Case Manager

Job Description

REQUIREMENTS

· Experience in a legal setting is not required. Willing to train someone who’s a strong fit

· A background in high-volume, fast-paced remote customer service would be extremely beneficial, as it aligns with most majority of the duties in this role

· Exceptional organizational and time-management skills

· A person who is motivated by trackable metrics detailing work productivity

· Strong interpersonal and phone communication abilities

· Comfortable with technology and remote tools (Zoom, Microsoft Teams, shared drives, virtual desktops)

· Proficiency in word processing and case management software

RESPONSIBILITES

· Guiding clients through each step of their VA disability claim

· Ensuring deadlines are met and case documentation is accurate and complete

· Drafting letters and appeals for attorney review

· Communicating effectively with attorneys, support staff, and clients

· Collaborating with a close-knit team to achieve shared goals

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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