Remote Customer Experience Representative / Live Chat Agent

Job Description

JOB DETAILS

REQUIREMENTS

• Customer service or call center experience preferred
• Strong written and verbal communication skills
• Ability to work independently in a remote environment
• Basic computer, typing, and email proficiency
• Professional, calm, and empathetic communication style

Preferred

• Live chat or virtual support experience
• Healthcare, senior living, or hospitality background

RESPONSIBILITIES

• Respond to incoming phone calls, emails, and live chat inquiries
• Provide general information about services and care levels
• Schedule tour requests and call-backs accurately
• Route inquiries to appropriate departments or team members
• Maintain clear and organized communication records
• Adhere to privacy and confidentiality guidelines

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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