Product Operations Associate

Associate

Remote

June 27, 2026

Application ends: September 25, 2026

REQUIREMENTS

Bachelors Degree
3+ years of experience in product operations, business operations, project coordination, or a related role
Strong written and verbal communication skills with exceptional attention to detail
Comfort working with data, including experience with spreadsheets, dashboards, or basic analytics tools
Highly organized with the ability to juggle multiple workstreams and deadlines in a fast-paced environment
Curiosity about technology and a desire to understand how software products are built and used

RESPONSIBILITIES

Support Product Launches: Partner with product managers, onboarding, and support teams to coordinate go-to-market activities, create training materials, and track feature adoption post-launch.
Work with Integration Partners: Coordinate and lead discussions between integration partners and engineering teams and overseeing new integrations.
Synthesize User Feedback: Collect and organize qualitative feedback from clinics, pet parents, and internal stakeholders, and surface patterns and themes to inform product decisions.
Maintain Product Documentation: Draft and maintain product requirement documents, user stories, release notes, and internal process guides to ensure clarity across teams.
Track & Report on KPIs: Monitor product performance dashboards, flag anomalies, and compile regular reports to help product managers stay on top of key metrics.
Coordinate Cross-Functional Workflows: Help manage sprint planning logistics, backlog grooming, and cross-team communication to keep initiatives on track.
Support QA Processes: Assist with quality assurance testing, document bugs and edge cases, and help define acceptance criteria alongside product and engineering teams.