Optometry Receptionist

Job Description

REQUIREMENTS

• Excellent verbal and written communication skills
• Friendly, positive, and patient personality
• Strong multitasking and organizational abilities
• Comfortable learning new technology and software
• Reliable internet connection and a quiet home workspace
• Ability to work independently while remaining a collaborative team member
• High attention to detail
• Professional phone etiquette

Preferred

• Previous medical, dental, or optometry office experience preferred
• Experience with electronic medical records (EMR) is a plus
• Insurance verification experience is a plus
• Customer service or call center experience is welcomed

RESPONSIBILITIES

• Answer incoming phone calls with professionalism and enthusiasm
• Schedule, reschedule, and confirm patient appointments
• Respond to patient text messages and emails
• Verify vision and medical insurance benefits and print quote sheets
• Enter and update patient information accurately
• Communicate with providers and office staff regarding patient needs
• Assist with recalls, reminders, and outbound calls
• Help maintain an organized schedule for multiple providers
• Provide outstanding customer service with every interaction

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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