Insurance Control Specialist
Job Description
REQUIREMENTS
- High School Diploma or GED required.
- One (1) year of experience in an Accounts Receivable Specialist role OR a minimum of two (2) years of experience in Revenue Cycle Management or a related healthcare administrative role required.
- At least three (3) months of experience working within the Athena IDX system preferred.
- Familiarity with D120, FSC, and D48012 dictionaries and mapping processes in an RCM environment preferred.
- Strong knowledge of healthcare insurance processes and terminology.
- Excellent verbal and written communication skills to work effectively across multiple departments.
- Strong collaboration skills with the ability to work in cross-functional and regional teams.
- Effective problem-solving and critical thinking skills to resolve mapping and system discrepancies.
- High level of attention to detail, accuracy, and organization.
- Ability to manage multiple tasks and priorities in a fast-paced environment.
- Proficiency with Microsoft Office Suite (Excel, Outlook, Word).
RESPONSIBILITIES
- Perform comprehensive D120 research and creation, including assignment of valid FSC codes, appropriate no activity days, and applicable timely filing deadlines.
- Create and apply FSC entries to associated D120s, as needed.
- Maintain and update accurate no activity days and timely filing deadlines across all D120, FSC, and D120/FSC combinations.
- Perform quality control for D48012 (dictionary mapping), D120, and D19 (FSC) dictionary records to ensure accurate mapping and system integrity.
- Assign generic insurances to the correct FSC and D120 values.
- Collaborate with regional teams and cross-functional departments, including Payments and PDR (Provider Disputes), to ensure ongoing accuracy and completeness of D48012 insurance mapping.
- Work the daily ERA (Electronic Remittance Advice) scrub report, which identifies edits and mismatches in data prior to electronic remittance posting; conduct timely research and resolution.
- Act as a resource for new teams transitioning to the IDX system, providing assistance with initial and ongoing insurance mapping and configuration needs.
- Ensure adherence to internal processes and external payer guidelines while identifying opportunities for process improvement.
- Document and escalate discrepancies or system errors to the appropriate team for resolution.
- Maintain current knowledge of payer policies, system updates, and organizational standards impacting insurance controls.
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