Independent Freight Dispatcher

Job Description

REQUIREMENTS

• Customer Service experience is a plus.
• Strong data entry skills with attention to detail.
• Familiarity with GPS systems and transportation management software is highly desirable.
• Excellent communication skills, both verbal and written, to effectively interact with various stakeholders.
• Ability to work under pressure while managing multiple priorities in a fast-paced environment.
• Knowledge of shipping and receiving processes is an advantage.
• Proficiency in using phone systems with a focus on maintaining professional phone etiquette.

RESPONSIBILITIES

• Manage daily dispatch operations by assigning routes and schedules to drivers.
• Utilize transportation management systems and GPS technology to optimize delivery routes.
• Perform data entry tasks accurately to maintain up-to-date records of shipments and deliveries.
• Communicate effectively with drivers, providing them with necessary information regarding their routes and any changes that may arise.
• Monitor shipping and receiving processes to ensure compliance with company standards.
• Handle phone systems efficiently, demonstrating excellent phone etiquette while interacting with clients, drivers, and other stakeholders.
• Collaborate with team members to enhance transportation planning strategies and improve overall operational efficiency.
• Utilize software to manage logistics.

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