Fulfillment Coordinator
Job Description
JOB DETAILS
REQUIREMENTS
- Strong attention to detail and ability to manage multiple requests simultaneously
- Customer-first mindset with clear and professional communication skills
- Comfort working with external partners and vendors
- Willingness to negotiate and problem-solve in real time
- Organized, reliable, and able to follow processes while adapting when needed
- Interest in operations, logistics, or service fulfillment
- Excited to work in a startup environment where processes are evolving
- Proficient with basic tools and systems (CRM or ticketing systems a plus)
RESPONSIBILITIES
- Receive and review incoming pest control service requests from property management clients
- Identify and coordinate with qualified local pest control vendors to fulfill service requests
- Negotiate pricing and service details with vendors to align with coverage and cost expectations
- Schedule and coordinate service appointments between vendors and tenants
- Track each request through completion, ensuring timelines, communication, and quality standards are met
- Communicate clearly with tenants and property managers regarding status updates and next steps
- Document service details, outcomes, and exceptions accurately in internal systems
- Escalate issues as needed and help resolve service delays or complications
- Contribute feedback and insights to help improve processes, automation, and vendor performance over time
Are you interested in this position?
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