Flow Ops Associate

Job Description

REQUIREMENTS

• Proven experience in operations or customer service roles.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.

RESPONSIBILITIES

• Ensure every ‘Schedule a Visit’ request is actioned within 10 minutes without exception.
• Reduce no-shows through proactive and effective confirmation systems.
• Structure and group visits intelligently for on-site Sales Executives.
• Initiate high-energy ‘Hype and Schedule’ interactions after lead qualification.
• Own and optimize shared calendars across customers and Sales Executives.
• Share a clear ‘Visit Packet’ with location details and on-site contact information.
• Conduct a mandatory confirmation touchpoint two hours before the visit.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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