Inbound/Outbound Telephone Associate

Job Description

REQUIREMENTS

HS Diploma or Equivalent

Healthcare Experience a Plus!

Excellent verbal and written skills, with a focus on empathy, professional phone etiquette, and clear diction.

Comfort with technology including phone systems, email, documentation management systems, EHR systems

RESPONSIBILITIES

Answering, screening, and directing incoming calls, taking messages, and handling voicemail inquiries.

Booking, canceling, and rescheduling patient appointments

Collecting and updating demographic and insurance information, verifying patient eligibility, and registering new patients.

Processing referrals, preparing and scanning medical records, and performing data entry.

Acting as a liaison between patients, medical staff, and other departments.

Other Duties as assigned

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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