Expense Analyst Assistant
Job Description
REQUIREMENTS
- Two to four years of experience in expense management, accounts payable, accounting support, finance, relocation services, or a related administrative role.
- Strong Excel Experience
- Experience in the relocation, global mobility, or corporate services industry.
- Experience using expense management, ERP, or financial management systems.
- Experience supporting process improvement or operational excellence initiatives.
RESPONSIBILITIES
- Review and audit expense transactions for accuracy, completeness, and compliance with company and client policies.
- Process employee expense reports, vendor invoices, reimbursement requests, and other expense-related transactions.
- Create vouchers and accurately enter financial transactions into expense management systems.
- Process and reconcile monthly client American Express credit card charges and supporting documentation.
- Research and resolve expense discrepancies, missing documentation, and payment issues.
- Support month-end expense processing, reconciliations, and reporting activities.
- Maintain accurate financial records and supporting documentation.
- Identify opportunities to improve processes, strengthen controls, and increase operational efficiency.
- Customer Support and Mailbox Management
- Monitor and manage shared Expense Management department mailboxes.
- Respond promptly and professionally to employee, client, and vendor inquiries.
- Prioritize incoming requests to ensure timely resolution.
- Route inquiries to the appropriate departments when necessary.
- Document communications, resolutions, and follow-up actions.
- Monitor departmental service level agreements (SLAs) and help ensure response time goals are consistently achieved.
- Assist with reporting, data validation, and audit support.
- Maintain and update process documentation and standard operating procedures.
- Participate in testing, implementation, and continuous improvement initiatives for new systems and processes.
- Perform other duties as assigned.
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