EVV Compliance Associate

Job Description

REQUIREMENTS

• The ideal candidate has previous experience working in a customer service or administrative role.
• Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress
• Excellent telephone skills
• Highly professional and dependable

• Previous experience working in a home health agency at any capacity
• Proficient computer and Internet skills, including Microsoft Office suite
• Previous customer service or administrative experience required; health care and/or home care experience preferred
• High school diploma or GED required

RESPONSIBILITIES

• Functions as primary support for daily EVV monitoring
• Conduct internal audits to ensure adherence to agency policies and state regulations with EVV
• Identify gaps and re-educate staff as needed
• Assist with Electronic Visit Verification (EVV)
• Communicate with staff and clients as needed
• Maintain organized compliance records and reports

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