E-commerce & Social Media Coordinator

Job Description

REQUIREMENTS

• Prior experience managing an e-commerce brand’s online presence across platforms (Instagram and TikTok).
• Is comfortable to work remotely from 9 AM to 5 PM (UAE time), 6 days a week.
• Comfortable working in Shopify admin (orders, notes, cancellations)
• Familiarity with UAE payment tools (Ziina, Tabby, Tamara) is a strong plus
• Organized and detail-oriented — payment tracking must be accurate
• Warm, professional written communication — you’ll be messaging customers directly
• Arabic and English native fluency is required
• Familiarity with abayas or modest fashion is a bonus

RESPONSIBILITES

Social media:

• Create and publish posts for Instagram and TikTok
• Turn customer reviews into engaging Instagram stories
• Create short-form video content (Reels and TikToks) to showcase our abayas
• Keep our online presence active, on-brand, and consistent

Order & payment management (Shopify):

• Send Ziina, Tabby, and Tamara payment links to customers as soon as they place an order
• Track payments and add notes on each order — paid in full or remaining balance
• Cancel orders placed by mistake and keep the order list clean and accurate
• Send Cash-on-Delivery confirmation forms to customers online and follow up until signed copies are received
• Coordinate with the team daily on order and payment status

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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