Delivery Coordinator

Job Description

REQUIREMENTS

• College level or bachelor’s degree in a related field.
• 0-2 years of experience in administration, operations support, project management administration or customer service.
• Excellent organizational skills, strong attention to detail with the ability to juggle multiple priorities.
• Resourceful self-starter who can think critically and apply sound judgment.
• Comfortable working with large data sets and financial documents such as budgets and/or project timelines.
• Able to present and communicate information in a clear, concise, and professional manner.
• Strong interpersonal skills to build stakeholder relationships and demonstrate a customer focus.
• Proficiency with MS Office tools particularly Excel and PowerPoint.
• Experience with project management software an asset.

RESPONSIBILITIES

• Maintain resource plans and allocations in Kantata to ensure accurate resource availability and revenue forecasting.
• Be responsible for managing project administration elements in the Kantata system such as project set-ups, timecards, budgets, project milestone tracking and invoicing.
• Coordinate, compile and maintain project updates in the RAID log and be accountable for generating reports to understand project health, risks and timelines.
• In collaboration with the Delivery Manager and Solution Architect, plan and coordinate sprint activities.
• Accurately track project budgets and keep Delivery Manager informed at all times. Elevate potential risks proactively.
• Generate complete and accurate invoices and keep track of invoices issued/paid and overdue payment.
• Assist to manage project scope by ensuring all sprint feedback is categorized and tracked. Ensure changes go through the appropriate change control process.
• Ensure timecards are submitted and approved on time.
• Liaise with Delivery Managers and internal teams to proactively escalate issues, provide and exchange information on projects and customers, answer administrative queries and follow-up on stakeholder requests.

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