Deal Desk Analyst

Job Description

REQUIREMENTS

• Four or more years of experience in Deal Desk, Sales Operations, Revenue Operations, Pricing, or financial analysis.
• Experience supporting complex enterprise B2B SaaS transactions.
• Strong analytical, organisational, communication, and problem-solving skills.
• Proficiency with Salesforce and Excel or Google Sheets.
• Excellent attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• A collaborative, commercially minded approach with the confidence to advise and influence stakeholders.

RESPONSIBILITES

• Support the structuring and pricing of high-value and complex SaaS deals.
• Review quotes, contracts, discounts, payment terms, and non-standard deal requests.
• Ensure compliance with pricing guidelines, approval workflows, and internal policies.
• Partner with Sales, Finance, Legal, and cross-functional teams to resolve deal-related questions and roadblocks.
• Provide commercial guidance to Sales to support win rates and margin preservation.
• Maintain accurate deal data across Salesforce and other relevant systems.
• Track deal performance, approval timelines, and quote-to-close efficiency.
• Identify and implement improvements to Deal Desk processes, systems, and documentation.

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