Customer Invoicing Specialist
Job Description
JOB DETAILS
REQUIREMENTS
- Basic math skills and Microsoft Office computer skills required
- Ability to complete more complex account reconciliations required
- Intermediate excel skills required; advanced preferred
- Strong verbal and written communication skills required
- Detail oriented and work accurately and consistently with a sense of urgency
- High School Diploma or Equivalent Education or Experience required.
- At least 2 years of Customer Invoicing, Accounts Receivable and Collection experience
- Oil and gas billing experience will be strongly preferred
RESPONSIBILITIES
- Demonstrate effective negotiation techniques with customers. Respond appropriately to rate pushback, discounts appropriately and stands ground when needed
- Strive to exceed the expectations of external and internal customers. In conjunction with company interests, act with the customer’s interest in mind. Establishes effective, long term relationships with customers
- Reconcile internal and external systems to ensure all outstanding invoices have been submitted to the customer
- Responsible for invoicing/e-invoicing of customers and processing of invoices through various accounting systems and external websites
- Act as main focal point for all new customer requested specialized invoicing and developing of processes and procedures
- Assist in AR collections
- Prepare detailed tracking system to track purchase order values, invoiced amounts and remaining available values
- Research and understand customer policies and procedures with respect to billing processes
- Create cash application files for internal Cash Group based on customer received remittance notifications
- Meet established goals and objectives as determined by department management
- Other duties assigned as needed
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