Credit and Collections Specialist

Specialist

Remote

June 29, 2026

Application ends: September 27, 2026

REQUIREMENTS

5+ years of credit and collections experience, preferably in construction, telecommunications, utilities, or related industries.
Strong understanding of accounts receivable processes and credit management principles.
Experience reviewing contracts, lien rights, and construction billing practices.
Proficiency in Microsoft Excel and ERP/accounting systems.
Excellent communication, negotiation, and customer service skills.
Strong attention to detail and organizational abilities.
Prepare weekly and monthly aging reports and collection status updates.
Analyze collection performance and identify trends affecting cash flow.
Ensure compliance with company policies, contractual terms, and applicable regulations.
Assist with month-end closing activities related to accounts receivable.

RESPONSIBILITIES

Review and evaluate customer credit applications and financial information.
Establish and maintain customer credit limits based on company policies and risk assessments.
Monitor customer payment trends and recommend credit adjustments when necessary.
Maintain accurate customer credit files and documentation.
Manage and monitor accounts receivable aging reports.
Contact customers regarding past-due invoices through phone, email, and written correspondence.
Negotiate payment arrangements and resolve payment disputes.
Follow up on outstanding balances to ensure timely collection of receivables.
Escalate delinquent accounts to management when appropriate.
Investigate and resolve billing discrepancies, payment issues, and customer disputes.
Work closely with project managers, contract administrators, and customers to resolve invoice-related concerns.
Reconcile customer accounts and ensure accurate application of payments.
Maintain detailed records of collection activities and customer communications.