Collections Specialist

Job Description

REQUIREMENTS

● High school diploma or equivalent qualification required.

● Strong understanding of billing and collection processes.

● Outstanding communication and interpersonal skills.

● Highly-skilled in negotiation.

● Knowledge of laws and policies related to debt collection is a plus, but willing to train the right candidate.

● Good administrative skills.

RESPONSIBILITIES

● Supervise assigned account portfolio to identify unresolved debts and work to collect them.

● Develop effective repayment plans.

● Follow-up with clients on overdue accounts.

● Oversee refunds as needed.

● Research and implement effective collection techniques.

● Respond to client account queries in a timely and professional manner.

● Work closely with the legal firm to process tenant accounts for court.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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