Central Patient Administrative Coordinator – Remote

Job Description

JOB DETAILS

REQUIREMENTS

• High school graduate or equivalent
• Experience in a patient centered health care position is an advantage, but is not necessary
• Experience in other positions requiring customer contact and service is also useful
• Excellent written and verbal communication skills required
• Must possess solid basic computer skills
• Spanish speaking a plus!
• Will only consider candidates that live in states with Team Rehab clinics – Michigan, Illinois, Indiana, Wisconsin, and Georgia

RESPONSIBILITIES

• Greet patients in a friendly, outgoing manner; ideal candidate would be empathetic to patient conditions and do whatever is needed to help, accommodate and support the patient’s success in therapy
• Ensure 360 communication with patients, physicians, other staff members and anyone else involved in the patient’s care – including any necessary follow-ups
• Maintain complex schedules while ensuring that all patients are scheduled the appropriate amount of visits which may include working with other staff members to accommodate patient needs
• Verify and explain insurance benefits to every patient, as well as obtaining and tracking any authorizations needed
• Accurate data entry into electronic medical and billing record system, including billing changes and follow-up
• Collect Co-pays in an accurate, timely and professional manner
• Input data collected from in-house research; information provided will assist in determining clinic performance
• Assist in clinic performance by preparing management information, imputing data from in-house research and assuming basic maintenance of clinic supplies and equipment
• Able to multitask in a fast paced, demanding environment while staying on top of daily reports and tasks
• Must be committed to Team’s initiative of making DEI a priority – bringing a sense of belonging and empowerment within a diverse workforce

Are you interested in this position?

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