Billing Coordinator

Job Description

REQUIREMENTS

• DFW local candidates only
• 1 year of progressive experience in similar or relevant role preferred. 2 years of applicable experience desired.
• Minimum of a high school diploma or GED is required. Some higher education is preferred.
• Previous FQHC/RHC experience is preferred
• Knowledge of Medical Terminology is preferred in this role.
• eClinicalWorks experience is preferred.
• Working of Medicare, Medicaid, MVA, Workers Comp and private insurance billing and reimbursement processes, legal requirements knowledge.

RESPONSIBILITIES

• Provide efficient and effective account receivable services on behalf of our member clients to maximize their reimbursement and support HSNT revenue cycle performance indicators for financial health.
• Accurately bill Medicare, Medicaid, self-pay/uninsured, and commercial insurance, processing claims in accordance with payer requirements and organization policy.
• Assist with the collection of receivables by monitoring accounts receivables, checking claim status and resubmitting claims of overdue accounts, filing corrected claims or appeals and alerting manager of seriously overdue accounts and trends.
• Post patient payments, electronic remits, and paper explanation of benefits (EOBs) as needed in eClinicalWorks.
• Correct claim and charge errors.
• Thoroughly research and resolve credit balances.
• Answer phone calls from patients/ insurance and responsible parties regarding account balances and/or other matters. Provide compassionate and empathetic customer service.
• Perform other specific projects related to billing, data entry, and computer operations as required
• Perform patient demographic/ insurance updates as necessary in eClinicalWorks when information is provided after service date.
• Send correspondence to member clinic/Client in accordance with their policies and procedures
• Establish and maintain positive working relationships with patients, payors, team members, clients, and other stakeholders. Maintain confidentiality of patient information, organization data and information always in compliance with privacy and security regulations.
• Continuously improves understanding of collection processes and strategies by working with colleagues within HSNT.
• Other duties as assigned.

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