Assistant Manager – Operations Auditor

Assistant

Dubai

June 24, 2026

Application ends: September 22, 2026

Job Description

REQUIREMENTS

Experience: Minimum 8+ years of experience in Internal Audit and Operational Audit.
Industry Background: Must have direct experience in Shopping Malls, Retail Property Management, Commercial Real Estate, Mixed-Use Developments, or Facilities Management.
Technical Expertise: Strong mastery of Hard & Soft Facilities Management (FM) controls and CAFM systems.
Process Knowledge: Proven experience reviewing Procurement, Contract Management, CAPEX Projects, and Vendor Governance.
System Competency: Hands-on experience auditing ERP systems (Oracle/Yardi) and managing user access/Segregation of Duties (SoD).
Compliance Familiarity: Solid understanding of HSE frameworks, risk management, and UAE Civil Defence compliance requirements.
Soft Skills: Exceptional stakeholder engagement, communication, and executive-level report writing capabilities.
Education: Bachelor’s Degree in Accounting, Finance, Engineering, Business Administration, or Facilities/Real Estate Management.
Certifications: Professionally qualified candidates holding CIA, CISA, CRMA, CPA, ACCA, CA, or PMP are highly preferred.
Visa Status: Must possess an independent, valid UAE Residence Visa (Freelance, Spouse, or Family sponsored).
Availability: Available to start immediately or on short notice for a 6-month contract beginning late June 2026.

RESPONSIBILITIES

Audit Execution: Lead and deliver independent, risk-based operational audits across mall facilities.
Process Evaluation: Identify process inefficiencies, control gaps, and operational weaknesses.
Root Cause Analysis: Perform detailed root cause assessments and recommend practical corrective actions.
Reporting: Prepare high-quality audit workpapers, executive reports, and senior management presentations.
Procurement Reviews: Assess tendering, bid evaluation, contract awards, and variation order approvals.
Vendor Governance: Evaluate contractor KPI monitoring systems and vendor performance frameworks.
CAPEX Oversight: Review project budget approvals, change management controls, and milestone sign-offs.
Asset Capitalisation: Verify completion certification and updates to the central asset register.
HSE Compliance: Review Civil Defence compliance, permit management, and emergency response planning.
Incident Tracking: Evaluate safety incident management, investigation processes, and corrective actions.
Hard FM Audits: Evaluate Planned Preventive Maintenance (PPM) controls and new asset onboarding.
Soft FM Audits: Monitor service quality for cleaning, landscaping, and pest control contractors.
System Reviews: Audit utilization and user access for Yardi, Oracle ERP, and CAFM systems.
Access Controls: Evaluate Joiner-Mover-Leaver (JML) processes and segregation of duties (SoD).
Utility Management: Assess utility consumption reporting and tenant utility recovery processes.
Revenue Protection: Review car park revenue collection, reconciliation, and cash handling controls.
Security Operations: Assess restricted area access logs and asset safeguarding procedures.
Tenant Lifecycle: Review tenant onboarding, shop inspections, and exit deposit controls.
Fit-Out Management: Assess handover checklist controls and compliance against approved designs.
Customer Experience: Evaluate complaint resolution timelines and Net Promoter Score (NPS) monitoring.
Remediation Tracking: Monitor and verify the closure of previously raised audit observations.