AR Specialist: AAC Billing/Rehab Mobility Billing

Specialist

Remote

July 14, 2026

Application ends: October 12, 2026

Job Description

REQUIREMENTS

Must be customer focused with the ability to deliver and demonstrate to all customers on daily use of any product received.
Prior medical billing experience required
Prior DME experience is a plus, but not required
Exceptional client focus and a natural ability to build relationships
Maintain a strong sense of urgency
Experience in working in a fast-paced environment
Effective verbal and written communication skills.
Drive to provide best-in-class service to our partners and customers
Ability to work in a team stetting as well as independently to prioritize duties to meet deadlines
Intermediate knowledge of Microsoft Outlook and Excel
High level of attention to detail
Positive influence on all employees
Able to manage multiple priorities and close the loop when interrupted
Courteous Customer Service (internally and externally)
Excellent computer and office machinery skills
Must love helping People (both internally and externally)
Able to demonstrate a high degree of passion and energy whilst maintaining a positive outlook.
Must be able to pass required background checks and drug screenings

RESPONSIBILITIES

Work patient AR on a daily basis, which includes but not limited to reaching out to patients to collect on open balances, updating expired credit card information, apply patient payments, work with collection agency when necessary
Maintain working relationship with referral sources and patients.
Review account to make sure all information is correct (address, insurance, MD, all contact numbers, emergency contact and CAQH/PECOS) and link appropriate insurance, verify insurance, and submit authorizations.
Answer multi-line phone system efficiently and direct the patient to the correct person and/or department they need.
Work authorization requests/claims and follow ups within 24 hours.
Assist with implementation of quality improvement program to meet company and accreditation standards.
Greet all customers with a positive attitude when providing updates on their prior authorization requests.
Greet customers, collect any deductible, process paperwork or any necessary information needed from the customer to help make their experience positive.
Complete AR on a weekly basis and address all issues needed to ensure proper payment.
Responsible for assisting other departments as needed in absence of other employees.
Maintain a clean, well-organized workspace.
Assist with filing claims to insurance entities by way of electronic submission, mailouts or web portal entry.
Maintain working knowledge of insurance guidelines and policies in accordance to equipment we provide.
Maintain >98% accuracy on all claims that are billed.