Admissions Representative I

Job Description

JOB DETAILS

REQUIREMENTS

• Bachelor degree required
• One year or more experience in admissions/student enrollment required
• One year or more experience in higher education preferred
• Familiarity with firearms or drone technology and/or military affiliation/experience is helpful
• Proficient with most Microsoft and Google programs and applications
• Availability to work some Saturdays and evenings, as needed for coverage
• Communication skills – both written and verbal
• Positive interpersonal and relationship building skills for both internal and external relationships
• Ability to operate in a competitive and with compassion
• Ability to function well independently and as a member of a team
• Excellent people skills and the ability to multi-task.
• Results-oriented, organized self- starter with the ability to influence others
• Knowledge of and commitment to regulatory and college enrollment policies, standards and procedures

RESPONSIBILITIES

• Consistently meets or exceeds established individual goals
• Contacts candidates assigned to Admissions Representative using phone, email, text, Live Chat, or other approved methods
• Answers and/or returns all incoming phone calls, emails, and inquiries for any of our programs in a timely fashion
• Evaluates the applicant’s qualifications, past experiences, and career objectives during the interview and other conversations to ensure a proper fit for our client.
• Provides one on one personalized assistance to prospective students through the application, enrollment, and initial attendance process of the course
• Ensures that all verbal and electronic interactions portray our client’s programs and course offerings in a positive, professional way free from misrepresentation and in line with the guidance of various regulatory agencies including DEAC, Department of Education, ATF, DoD, the State of Arizona, VA, and more.
• Acts as the liaison between the prospective student, Financial Services and Student Success to ensure a successful student experience
• Presents our client’s academic program information and evaluates the best fit for the prospective student
• Monitors our Live Chat application, fielding questions and participating in continual dialog with the Live Chats as needed
• Processes prospective student applications and all supporting documents into our client’s information systems according to policy and with attention to detail
• Maintains and monitors the lead database effectively
• Participates in company, team and one-on-one meetings and coaching calls as assigned
• Consistently uses the prescribed recruitment methodology
• Supports and collaborates with other Admissions and our client’s-wide staff to ensure a seamless student experience
• Adheres to all company and regulatory rules and requirements

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