Continuous Improvement & Innovation Specialist

Job Description

REQUIREMENTS

• Bachelor’s degree in a relevant field (e.g., business administration, process engineering, project management)
• Proven experience in business improvement, process optimization, and project management within the pharmaceutical or biotech sector
• Strong analytical abilities with the ability to interpret data, identify patterns, and make data-driven decisions
• Proficiency in data analysis tools and techniques
• Passion for innovation and driving positive change within organizations. Ability to think creatively and implement innovative solutions to business challenges
• Excellent verbal and written communication skills. Ability to effectively communicate complex ideas and concepts to diverse audiences. Experience facilitating meetings and workshops
• Strong leadership qualities with the ability to inspire and motivate teams. Experience leading cross-functional project teams and driving results in a collaborative environment
• Knowledge of change management principles and methodologies. Experience managing the change process associated with business improvement initiatives
• High level of attention to detail with a focus on quality and accuracy in all aspects of work
• Ability to thrive in a fast-paced, dynamic environment. Adaptability, flexibility, and resilience are key attributes for success in this role
• Advanced knowledge of MS Office suite of applications, especially Microsoft Excel, as well as PowerPoint, Word and MS Project is required
• Demonstrated ability to design and build low-code or no-code solutions using Microsoft Power Apps and Power Automate to automate processes and improve operational workflows. Experience leveraging approved and accessible AI tools (such as Microsoft Copilot or equivalent enterprise-sanctioned platforms) to enhance productivity, generate data-driven insights, and support continuous improvement initiatives. Ability to operate responsibly within IT governance frameworks and data compliance requirements
• Maximo experience preferred

RESPONSIBILITIES

• Monitor and analyze program trends, processes and technology to identify innovation opportunities to improve the program
• Facilitate ideation sessions thorough reviews of existing business processes. Identify areas for improvement, inefficiencies, and opportunities for innovation
• Lead initiatives to drive continuous improvement across all aspects of the organization. Develop and implement strategies to streamline processes, optimize operations, and enhance overall efficiency
• Champion a culture of innovation within the organization. Proactively seek out new ideas, technologies, and best practices to drive innovation and stay ahead of industry trends
• Plan, execute, and oversee business improvement projects from inception to completion. Define project scope, objectives, and deliverables. Develop detailed project plans and timelines. Coordinate with cross-functional teams to ensure successful project implementation
• Collaborate closely with key stakeholders at all levels of the organization. Build strong relationships and effectively communicate project objectives, progress, and outcomes
• Utilize data-driven insights to inform decision-making and drive business improvements. Liaising with business insights teams to identify trends, and make recommendations for action
• Manage the change process associated with business improvement initiatives. Anticipate and address potential challenges and resistance to change. Develop and implement effective change management strategies
• Ensure that all business improvement initiatives meet quality standards and regulatory requirements. Implement quality control measures and conduct thorough reviews to validate project outcomes
• Lead and inspire cross-functional project teams. Provide guidance, support, and coaching to team members. Foster a collaborative and inclusive work environment that encourages learning and growth

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