Customer Service Relationship Specialist

Job Description

REQUIREMENTS

• A demonstrated background in customer service, call center, insurance, retail,
• restaurant or a related field
• Ability to work in a fast-paced complex environment while navigating multiple
• programs.
• Problem solving and critical thinking skills with strong attention to detail.
• Excellent communication skills with ability to empathize with customers and colleagues.
• Adaptability
• High School Diploma or equivalent experience required.
• Spanish bilingual a plus.

RESPONSIBILITIES

• Promote digital self service capabilities.
• Take ownership to ensure that we go above and beyond to service each caller’s needs, utilizing every touch point as an opportunity to build value and The Hartford brand.
• Assisting customers over the phone.
• Must have the ability to learn insurance product and processes in training environment.
• Required to commit to the training and work schedule.
• Have a dedicated workspace free from distractions during work and training hours.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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