Virtual Assistant

Job Description

REQUIREMENTS

• Excellent written and spoken English
• Strong organizational and multitasking skills
• Experience with administrative coordination or operations management
• Great communication and problem-solving abilities
• Reliable internet connection and a quiet environment for remote work
• Familiarity with CRMs (preferably Housecall Pro) and QuickBooks is a plus
• Availability to work from 7:30 AM until the last team finishes (Eastern Time)

RESPONSIBILITIES

• Schedule and monitor cleaning teams through our CRM (Housecall Pro)
• Supervise daily operations virtually through photos and videos
• Communicate with clients and resolve day-to-day issues promptly
• Support the hiring process — including screening, onboarding, and coordination of new cleaners
• Conduct occasional quality check-ins and virtual inspections
• Provide administrative and marketing support (referral programs, follow-ups, updates in spreadsheets and group chats)
• Prepare and send weekly performance and team status reports
• Coordinate with the financial department (tracking hours, assisting with QuickBooks, reconciling information)
• Handle documentation, forms, and internal communication

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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