Verifications Specialist

Job Description

REQUIREMENTS

• Professional verbal and written communication skills
• Exceptional active listening skills with ability to capture what is being stated accurately
• Ability to navigate through multiple computer applications with speed and accuracy
• Persistency, ability to probe effectively
• Ability to quickly and accurately document information
• Excellent judgement with ability to report accurate content
• Ability to problem solve complex issues and use analytical skills
• Ability to maintain a high level of organization
• Ability to multitask and follow assignments to completion with high attention to detail
• Adaptable
• Team oriented
• Ability to type 40 WPM or more
• Solid accuracy of grammar and spelling
• High School diploma or equivalent experience
• Proficiency in data collection and computer applications
• Previous data entry experience

RESPONSIBILITES

• Handle inbound and outbound calls to academic institutions and employers, academic institutions, military institutions and professional references to verify candidate information
• Maintain professionalism on calls and in all internal and external communications
• Maintain and improve quality of results by adhering to standards and guidelines
• Handle escalated cases with academic institutions and employers to verify candidate information.

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