U.S. Mortgage Processor

Job Description

REQUIREMENTS

• 2+ years of experience in mortgage loan processing with full-cycle processing knowledge.
• Strong understanding of Conventional, FHA, VA, USDA and Non-QM guidelines.
• Familiarity with loan origination systems (e.g., Encompass, Arrive, Byte).
• Excellent communication, time management, and organizational skills.
• Strong attention to detail and ability to manage multiple files simultaneously.
• Ability to work independently and as part of a team in a high-volume environment.

RESPONSIBILITIES

• Communicate professionally with clients via phone and email.
• Manage pipeline of mortgage loan files, ensuring all deadlines are met.
• Review initial loan applications for completeness and accuracy.
• Order and review third-party documentation (credit reports, title, appraisal, VOE, homeowners’ insurance, etc.).
• Communicate with borrowers and loan officers to obtain required conditions.
• Submit complete loan files to underwriting and follow up on conditions.
• Coordinate with underwriters, title companies, and closing agents to facilitate smooth closings.
• Maintain compliance with lending, investor, and regulatory guidelines (FHA, VA, Conventional, USDA and Non-QM).
• Update loan status and maintain detailed notes in the loan origination system (LOS) & CRM.
• Proactively identify potential issues and resolve them before closing (income, bank statements, LOX, etc).

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