Travel Coordinator

Job Description

REQUIREMENTS

• Previous experience in travel coordination, event planning, hospitality, tourism, or a related field strongly preferred.
• Organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple projects, deadlines, and priorities simultaneously.
• Proficiency in proofreading, editing, and reviewing documents for accuracy.
• Experience working with spreadsheets, databases, rooming lists, manifests, and detailed client records.
• Familiarity project management software preferred.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Customer service-oriented mindset with a friendly, professional, and solution-focused approach.
• Ability to work independently while collaborating effectively within a remote team environment.
• Strong problem-solving skills and adaptability in a fast-paced environment.
• Comfortable communicating professionally with clients, vendors, and travel partners worldwide.
• Ability to handle confidential client information with professionalism and discretion.
• Demonstrated follow-through, accountability, and ownership of assigned responsibilities.

RESPONSIBILITIES

• Collaborate directly with the Adventure Travel Specialist to coordinate travel logistics for group tours.
• Coordinate domestic and international reservations, including accommodations, transportation, restaurants, and other travel services.
• Prepare and maintain itineraries, rooming lists, transfer schedules, flight manifests, and other trip-related documents.
• Serve as a primary point of contact for assigned trips, responding to client inquiries and providing exceptional customer service.
• Follow up with clients regarding required forms, flight information, passport details, emergency contacts, and other travel documentation.
• Maintain accurate client records, booking information, and travel databases.
• Communicate with hotels, transportation providers, guides, and other vendors to secure and confirm reservations.
• Assist with booking confirmations, pre-departure communications, and final trip materials.
• Conduct destination, hotel, and vendor research as assigned.
• Manage assigned email correspondence and ensure timely follow-up with clients and vendors.
• Assist with company merchandise, special projects, and additional administrative tasks as needed.

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