Team Leader

Dubai

August 20, 2026

Application ends: November 17, 2026

REQUIREMENTS

Minimum High School Diploma or equivalent.
3–5 years of relevant experience in soft services, housekeeping, cleaning, or facilities management.
Minimum 1–2 years of experience in a Team Leader/Supervisory role.
Experience managing cleaning or housekeeping teams in commercial buildings, residential properties, hotels, malls, hospitals, or similar facilities is preferred.
Good command of spoken and written English.
Good computer skills and professional telephone etiquette.
Strong leadership, communication, teamwork, and problem-solving skills.
Ability to work under pressure and manage daily operational requirements effectively.

RESPONSIBILITES

Supervise and coordinate daily activities of soft services operatives.
Allocate duties, work areas, shifts, and manpower according to operational requirements.
Conduct daily team briefings and communicate responsibilities and service standards.
Monitor attendance, punctuality, grooming, uniforms, and employee discipline.
Ensure adequate manpower coverage and arrange replacements when required.
Coach and guide team members to improve productivity and service quality.
Conduct routine site inspections and ensure cleanliness and hygiene standards are maintained.
Ensure cleaning activities are completed as per approved schedules, method statements, and client requirements.
Monitor the correct use of cleaning equipment, chemicals, materials, and PPE.
Ensure cleaning tools and equipment are properly maintained and stored.
Identify service gaps and ensure corrective actions are completed promptly.
Maintain high standards of hygiene across common areas, washrooms, offices, public areas, and other assigned facilities.
Maintain records of planned and completed service activities.
Escalate manpower, performance, and operational issues to the Soft Services Manager.