Student Success Coach

Job Description

REQUIREMENTS

• Strong communication and customer service skills.
• Excellent organizational and time-management abilities.
• Ability to problem-solve and work independently.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Supervisory or leadership experience is a plus.

RESPONSIBILITIES

• Support and engage continuing online students throughout their program.
• Assist students with readiness steps and Canvas LMS navigation.
• Partner with Financial Aid and Academic Departments to ensure student requirements are met.
• Identify and report students at risk of withdrawal or academic issues.
• Help improve student retention, satisfaction, and overall success.
• Conduct daily outreach to absent students via calls, texts, and emails.
• Support student activities and engagement events.
• Oversee Student Mentors and Student Ambassadors.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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