Student Safety Analyst

Job Description

REQUIREMENTS

• Applying Domain Expertise: Leverage a background in education, psychology, or law enforcement to accurately distinguish between typical student behavior and high-stakes crisis indicators.
• Executing Under Pressure: Draw upon past crisis intervention or counseling experience to execute immediate, high-pressure communication protocols during extreme-risk incidents.
• Analytical Endurance: Maintain high-level concentration to manage a continuous real-time queue, ensuring all critical alerts are documented and escalated within the required 5 min window.
• Translating Culture: Regularly interpret social media trends and pop culture slang to provide schools with the critical context needed for effective safety interventions.
• Bilingual Intervention: Utilize bilingual proficiency to conduct real-time safety

RESPONSIBILITES

• Incident Analysis: Review potentially harmful online activity flagged by AI and decide on appropriate intervention levels.
• Crisis Response & Communication: Manage emergency protocols and communicate with school districts via email or phone to prevent harm.
• Operational Queue Management: Actively monitor the real-time online queue to ensure no critical incident is missed.
• Data & Documentation: Maintain meticulous records in support software, detailing investigative steps and outcomes for all incidents.

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